Eatling Privacy Policy

Effective date: 2025-12-29

Eatling (“Eatling,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Eatling app and related services (the “Service”).

If you do not agree with this Privacy Policy, please do not use the Service.

1. What Eatling Is (Context Matters)

Eatling is a meal-tracking product designed to help users build consistent food-logging habits using a pet-style interaction model.

Eatling is not a medical or healthcare service. We do not provide medical advice, diagnosis, or treatment.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, including:

Account information (e.g. email, sign-in credentials)
Meal logs (food entries, notes, timestamps)
Optional meal photos
Pet interaction data (feeding, streaks, progress)
Feedback, support requests, or messages you send us

You control what you log. If you don’t log it, we don’t have it.

2.2 Automatically Collected Information

When you use the Service, we may collect limited technical information, such as:

Device type, operating system, and app version
Anonymous usage data (screens viewed, features used)
Crash logs and performance diagnostics
Approximate location (country or region only)

We do not collect precise GPS location.

2.3 Health and Nutrition Data

Eatling may process food-related data you enter (e.g. meals, calories, macros if available).

This information:

Is entered by you
Is used only to operate Eatling features
Is not shared or sold for advertising purposes

Eatling does not replace professional medical or nutritional advice.

3.Use of Third-Party AI Services

To provide features such as food recognition, nutrition analysis, dietary insights, and personalized recommendations, Eatling may use third-party artificial intelligence (AI) service providers, subject to your explicit consent.

3.1 Data That May Be Transmitted

When you actively use AI features (such as photo recognition or generating analysis), we may transmit the minimum data necessary to process your request, including:

Food photos you upload
Food names or dietary record text you enter
Structured dietary data (such as time and portion size)
Anonymized health-related data (such as weight trends or dietary goals)
Questions or prompts submitted as part of your request

We do not transmit:

Your name
Phone number or email address
Precise location data
Device identifiers
Raw Apple Health data (unless separately authorized and strictly necessary for analysis)

All transmissions follow a data minimization principle and are limited to what is necessary to fulfill your request.

3.2 Data Processing and Storage

To enable AI functionality, we rely on third-party cloud hosting providers and AI model partners.

Data is transmitted only when you initiate an AI interaction
Data is used solely to generate the requested response or analysis
Eatling does not store or retain health information transmitted for AI processing on its own servers
Such data is processed temporarily and not retained by Eatling after the response is generated

Any processing performed by third-party providers is subject to their respective privacy policies and data protection obligations.

3.3 Privacy Safeguards

We take the following steps to protect your privacy:

Transmit only the minimum information necessary
Process health information in a manner intended to minimize identifiability
Do not use health information for advertising or marketing purposes
Protect data transmission using encryption

3.4 Important Disclaimer

Eatling AI generates dietary nutrition scores and recommendations based on your inputs and available health information. Such information may be inaccurate, incomplete, or inconsistent. Eatling AI does not provide medical advice and must not be used as a substitute for professional medical care, diagnosis, or treatment. You should always consult a qualified physician or other licensed healthcare provider regarding any questions about your health or medical decisions.

4. How We Use Your Information

We use your information to:

Provide and operate the Service
Maintain your account and pet progress
Improve features, usability, and reliability
Personalize your experience
Respond to support requests
Detect fraud, abuse, or technical issues
Comply with legal obligations

We do not use your data to target ads across other apps or websites.

We do not sell your personal data.

We may share limited information only in the following cases:

5.1 Service Providers

With trusted vendors who help us operate the Service (e.g. hosting, analytics, crash reporting). They may access data only to perform services for us and must protect it.

5.2 Legal Requirements

If required by law, court order, or government request.

5.3 Business Changes

If Eatling is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We’ll notify you if this happens.

6. Data Retention

We retain your data only as long as necessary to:

Provide the Service
Meet legal and operational requirements

If you delete your account, we will delete or anonymize your personal data within a reasonable period, unless retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Restrict or object to processing
Export your data (where applicable)

You can request these actions by contacting us at [Support Email].